Now part of FAIR Consulting Group
The smart way to manage your SAP systems
Welcome
About Us
Brightwater Technology is now part of the Fair Consulting Group
Brightwater Technology provides Australian based SAP services including SAP project management, SAP (Basis) support and staff augmentation services.
Our Vision
We believe that there is value in providing local, tailored and personalised services as an alternative to the "one fits all" culture of established service providers.
SAP Technology
We're SAP experts, and that's all we do. We focus on what we do well, and we keep our focus on doing it efficiently.
What we do
Brightwater Technology focuses on delivering quality for a fair price, using qualified SAP experts. Our portfolio of services includes SAP Basis & Netweaver services and SAP project management. In addition, we provide other SAP skills and services by leveraging our extended network of partners.
Many organisations struggle with SAP Basis support as often the volume of the work doesn't justify hiring a full-time resource, whilst the criticality of the systems requires a minimum of 2 resources to provide uninterrupted cover. We offer a cost-effective Australian-based service, tailored to match your requirements and take away the need to build an in-house Basis team.
We offer services to small and large organisations, with flexible options to suit your needs and budget.
What you get as a client:
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cost-effective SAP Basis outsourcing solutions - no need to hire your own and keep their skills up to date;
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only experienced, qualified SAP professionals, with excellent references in the SAP Market;
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straight and honest answers that allow you to make well-informed decisions and avoid bad surprises afterwards;
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a partner who is flexible and has low management overheads;
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a trusted advisor who contributes to your long-term SAP success – extracting more value out of your investment.
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access to Australian-based SAP Consultants – no off-shoring headaches to deal with.
SAP Basis Services
for small and medium companies
Option A
SAP Basis Services without Solution Manager
This is a budget option and suits companies with stable systems. For an attractive fixed fee, our Brightwater Basis experts will check your system on a regular basis and perform problem resolution when required.
In addition, you have access to our SAP Basis experts who can help you with enhancements, projects and provide advice. The scope includes service delivery management.
Option B
SAP Basis Services with Solution Manager Monitoring
Applicable for those who want assurances that their system is monitored around the clock using the latest Solution Manager functionality.
In addition to the scope listed under option A, Brightwater experts intercept and resolve incidents via the end-to-end Monitoring and Alerting Infrastructure (MAI). We review the Early Watch Alert Reports (EWA) on a regular basis and provide you with a technical roadmap to keep your systems healthy.
Option C
Ad hoc
SAP Basis
Support
We provide you with a Time & Materials rate and you call us when you need us.
Fast response guaranteed.
SAP Basis Managed Services
for larger size companies
Do you need to reduce your total cost of ownership, convert your fixed costs into variable costs or keep pace with innovation ? Or simply don't have the time and skills to manage all or part of your SAP systems ? We can help by providing you with support services using our Australian based experts.
We offer fully managed Basis arrangements with a mix of remote and onsite services. Our SAP Basis & Netweaver capabilities include:
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SAP Basis and Netweaver Technical Support
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SAP HANA
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SAP Implementations, upgrades, OS/DB migrations and cloud migrations
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SAP Solution Management implementation and optimisation
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SAP (cloud) Integration Services
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Specialist services – archiving, landscape optimisation, Performance Tuning, Capacity Planning
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ABAP & Java Development and Support
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On Call After Hours Incident Management
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Service Delivery Management
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(Technical) SAP Project Management.
We offer flexible resourcing arrangements including fixed price support arrangements, part time, ad-hoc support and Time & Materials engagements.
Our clients
Get in touch
We'd love to help you. To find out more about our services, contact us now:
02 8091 3247
Connect with us on LinkedIn